Support
When you purchase a product from Bar Code Data you can be assured that we offer technical support for the full product life. You’re also buying much more than a product you’re buying years of technical know-how and expertise. Our in-house developers can create bespoke software for any of your business processes and then support you for any further developments or support required. All our staff are ZASP Certified Zebra Engineers and can service or repair many types of thermal transfer products on or off-site. And have had full Zebra Approved Spares Partner status since 2013.
BCD-Care Service & Support
We also offer an in-house service for those non-business critical repairs, this is a return to base operation, simply contact us for a service department for a reference number, and send the printer to our workshops for a free assessment with a no-fee obligation quotation.
We also offer a range of maintenance packages and as a business partner of Zebra, Symbol, Toshiba TEC, Datalogic, and Honeywell we have full access to all parts and the manufacturer’s warranty support system.
We carry a wide range of print heads and spare parts, for those one off repairs, and can help locate spares for a variety of products.
Services include
- Service
- ZASP Approved
- Warranties
- Zebra OneCare
- Printhead Maintenance